Shipping policy

At Dailyloom, we understand that a smooth delivery is an important part of a successful online purchase. From the moment an order is submitted to the moment a toilet-seat pad or cover arrives at its destination, our goal is to provide clear shipping charges and straightforward information about fulfillment and delivery.

This Shipping Policy applies to orders placed through https://www.dailyloom.live/.

1. Shipping Charges

Our current shipping structure is:

Orders of $10 or More

Free shipping

Orders Under $10

$5.99 shipping charge

The applicable shipping charge should be displayed during checkout before the customer completes the purchase.

Promotional offers may provide different shipping terms when expressly stated.

2. Order Processing

After an order is submitted, processing may include:

  1. Payment authorization;
  2. Order verification;
  3. Inventory confirmation;
  4. Product preparation;
  5. Packaging;
  6. Carrier handoff; and
  7. Tracking creation, when available.

Processing time is separate from carrier transit time.

3. Delivery Estimates

Delivery estimates may depend on:

  • Shipping destination;
  • Carrier service;
  • Order volume;
  • Weather;
  • Holidays;
  • Carrier capacity;
  • Address accuracy;
  • Transportation disruptions; and
  • Other circumstances beyond our reasonable control.

Where a specific delivery estimate is provided at checkout, customers should rely on the information presented for their particular order.

4. Federal Online-Order Timing Requirements

The North Carolina Attorney General advises consumers that federal law generally requires companies to ship online or mail-order merchandise by the promised date or, when no delivery date is provided, within 30 days. When a qualifying shipment cannot be made on time, the customer may have the right to cancel and receive a full refund.

Dailyloom intends to handle delayed shipments in accordance with applicable requirements.

5. Tracking Information

When tracking is available, it may be sent to the email address associated with the order.

Carrier tracking information may not update immediately after shipment.

Packages can move through transportation facilities without receiving a visible scan at every stage.

6. Incorrect Shipping Address

Customers are responsible for entering an accurate shipping address.

Please carefully review:

  • Name;
  • Street address;
  • Apartment or unit number;
  • City;
  • State;
  • ZIP Code; and
  • Other delivery information.

If you notice an error immediately after ordering, contact us at:

[email protected]

We will attempt to assist, but an address change cannot be guaranteed after fulfillment has begun or a package has been transferred to the carrier.

7. Delivered but Not Located

If tracking states that a package has been delivered but you cannot locate it, please first check:

  • Front door;
  • Back door;
  • Side entrance;
  • Mailbox;
  • Garage;
  • Building reception;
  • Package lockers;
  • Other household members; and
  • Nearby neighbors.

You may also contact the carrier using the tracking information.

If the package remains missing, contact Dailyloom with your order and tracking details.

8. Damaged Packages

If your package arrives damaged, please preserve the packaging whenever practical.

Photographs are particularly helpful.

Please provide:

  • Order number;
  • Shipping label;
  • Exterior packaging photographs;
  • Product photographs;
  • Description of the damage; and
  • Carrier information, if available.

We will review the circumstances and determine an appropriate resolution.

9. Incorrect or Missing Merchandise

If your package contains an incorrect product or appears incomplete, please contact us promptly.

Include the order number and identify what was expected versus what was received.

Depending on the circumstances, we may provide a replacement, correction, refund, or other appropriate remedy.

10. Split Shipments

Some orders may be fulfilled in multiple packages.

When this occurs, customers may receive separate tracking information and packages may arrive at different times.

A partial delivery does not necessarily mean that the remaining merchandise was forgotten.

11. Carrier Delays

Once merchandise has been transferred to a third-party carrier, transportation may be affected by circumstances including:

  • Severe weather;
  • Natural disasters;
  • Traffic or transportation interruptions;
  • Holiday volume;
  • Carrier staffing;
  • Regional disruptions;
  • Facility closures; and
  • Other events beyond our reasonable control.

We will make reasonable efforts to assist customers with delayed shipments.

12. International Shipments

If international shipping is made available, additional terms may apply.

Customers may be responsible for duties, customs charges, import taxes, brokerage fees, or other charges imposed by the destination country unless expressly included at checkout.

Customers are responsible for confirming that the merchandise may lawfully be imported into the destination country.

13. Returns and Shipping

Shipping and returns are governed by separate but related policies.

For a voluntary change-of-mind return, the customer may be responsible for return shipping as described in the Return and Refund Policy.

When a return is caused by a confirmed fulfillment error or defective merchandise, the applicable shipping remedy will be determined based on the circumstances and applicable law.

14. Transparent Shipping Terms

Dailyloom seeks to make material shipping charges and conditions visible before checkout.

North Carolina's consumer-protection statute prohibits unfair or deceptive acts or practices in or affecting commerce. N.C. Gen. Stat. § 75-1.1.

Accordingly, material shipping terms should not be intentionally misrepresented or concealed.

15. Shipping Contact

For shipping questions:

ASHLEY DAWN LYNN MCKINNIE
Email: [email protected]

Please include your order number whenever possible.

16. Policy Updates

We may update this Shipping Policy when shipping carriers, fulfillment arrangements, pricing structures, products, or legal requirements change.

The latest version will be posted on the website with an updated effective date.